Privacy Policy

Last updated 1 September 2026

This policy explains what FeeOne collects, why, and who else can see it. It covers the FeeOne Android app and this website.

1. What we collect

About you, the teacher:

• Your email address, used to sign in and to verify your account
• Your teacher or institute name, and your default monthly fee, if you enter them
• Your plan and its expiry date

What you enter about your students:

• Student names and mobile numbers
• Batch names and timings
• Fee records — amount, date, month, payment method, UTR and receipt number
• Attendance records — date, batch and Present, Absent, Late or Excused status

If you choose Import from contacts, the app asks for contact access and reads contact names and phone numbers on your device so you can choose students. Your full contact list is not uploaded. Only the names and phone numbers you explicitly select are sent to FeeOne and stored as student records. FeeOne does not modify your device contacts.

We do not collect unselected contacts, contact emails, contact addresses, photos, location, or files. We do not use advertising or analytics trackers.

If a Growth or Pro teacher turns on Teacher notifications, the installed app asks for notification permission and stores that device’s preferences and schedule locally. The server supplies only owner-scoped fee totals, counts and promise dates. Notification text does not include student names or phone numbers. These are local notifications: FeeOne does not obtain a push token or send them through a remote push service.

2. Student data, and who is responsible for it

Please only enter what you actually need to run your fee register — a name and a contact number is usually enough. Where local law requires consent from a parent or guardian to record a child’s details, obtaining that consent is your responsibility, not ours.

We never contact your students. We do not send them messages, emails or marketing of any kind. For WhatsApp reminders, FeeOne prepares text and opens WhatsApp; the teacher reviews and sends the message themselves. Teacher notifications appear only on the teacher’s opted-in device and are never automatically sent to parents.

3. Why we hold it

Only to run the service: to show you your own register, to sign you in, to keep your data separate from every other user’s, and to apply the limits of your plan. Nothing else.

4. How it is kept separate

Every record is tagged with your account and protected by database-level row security. Another FeeOne user cannot read your data even if they try to query it directly. Sign-in requires a verified email address.

5. Who else processes it

We do not sell your data, and we do not share it for advertising. We use a small number of service providers to make the app work:

• Supabase — hosts the database and handles sign-in. Your register is stored here.
• Resend — sends account emails, such as your verification link. Receives your email address only.
• Google Play — processes app subscriptions and provides purchase status. FeeOne does not receive your card or bank details.
• Expo — used to build and update the app.

Each of these only receives what it needs for its own task. Your student records are never sent to Resend or Google Play.

6. Payment details

We never see or store your card number, UPI PIN, CVV or bank password. Subscription payments are handled by Google Play. We receive purchase status and a purchase reference so we can activate the correct plan and help if something goes wrong.

7. How long we keep it

For as long as your account exists. We keep your register after a paid plan ends, so that nothing is lost if you come back — we do not delete data because you stopped paying.

8. Deleting your data

Delete your account immediately inside the app from Settings → Delete Account. If you cannot open the app, use our account deletion page and email us from your account email address. We complete verified email requests within 7 working days. This cannot be undone, so export anything you want to keep first.

You can also archive students and delete individual payment records inside the app.

9. Your rights

You can ask us to:

• Tell you what we hold about you
• Correct anything that is wrong
• Send you a copy of your data
• Delete your account entirely

Email us and we will act on it within 7 working days.

10. Security

Data is encrypted in transit, sign-in requires a verified email, and access is enforced at the database level rather than only in the app. No service can promise perfect security, but if a breach ever affected your data we would tell you directly and promptly.

11. Changes to this policy

If we change this policy we will update the date at the top. For anything significant, we will also tell you in the app or by email.

12. Contact

Questions about privacy: support@nivya.in. Postal address and phone are on our Contact page.