Terms & Conditions

Last updated 13 October 2026

These Terms are the agreement between you and Abhoy Pramanick, sole proprietor trading as FeeOne ("FeeOne", "we", "us"), for your use of the FeeOne Android app and this website. By creating or using a FeeOne account, you agree to these Terms.

1. What FeeOne does

FeeOne is a tuition administration app for independent teachers and academies. It helps you manage student and batch records, monthly fee records, attendance, teaching routine, receipts, reports, reminders, AI teaching-material tools and Community features.

FeeOne does not conduct lessons, host live classes, act as a bank or collect student fees on your behalf. You receive money using your own method and record the payment in FeeOne.

2. Your account and sign-in

• You must provide a valid account identity, such as a verified email address or supported Google sign-in.
• You are responsible for activity performed through your account and for keeping access to your device and account secure.
• One account is intended for the teacher or academy that created it unless FeeOne explicitly provides staff or multi-user access.
• You must be legally able to enter into this agreement where you live, or have any consent required by law.

3. Your records and student information

You retain ownership of the information you enter into FeeOne. You are responsible for making sure you have the right to collect, store and use student information, including any parent or guardian consent required for minors.

Please enter only the information reasonably needed for your tuition operations. Do not use FeeOne to store information you have no lawful reason to hold.

4. Fees, payment records and receipts

FeeOne records payment information that you enter. It does not verify whether a student actually paid unless you record the transaction, and it does not guarantee that an amount, balance, receipt or report is legally or financially correct.

You remain responsible for checking records, taxes, accounting obligations, receipts and any money collected from students.

5. Plans, billing and subscriptions

• The Free plan currently allows up to 20 active students.
• Growth allows up to 150 active students, Scale up to 300, Academy up to 500, and Pro up to 1,000 active students.
• Paid plans may include higher limits, guided fee collection, reports, exports, AI allowances, notification features and other tools described in the app.
• Paid subscriptions are processed by Google Play. Google Play shows the current price, billing period and renewal terms before purchase.
• Subscriptions may renew automatically until cancelled through Google Play.
• Refund eligibility is governed by Google Play rules and our Refunds & Cancellation Policy.

Plan features, allowances and limits can change as FeeOne develops. The app and Pricing page show the current product configuration.

6. Downgrades and expired plans

When a paid plan ends, existing records are not intentionally hidden or deleted merely because the subscription ended. Features that require a paid entitlement can become unavailable.

If your active-student count is above the limit of your new plan, you may be prevented from adding or reactivating more students until you archive enough students or upgrade again.

7. Community and user-generated content

Community is a user-generated discussion area for teachers. Your display name, profile photo where available, messages and replies may be visible to other users in the relevant Community area.

You must follow the Community Guidelines. Do not post student personal data, confidential records, unlawful content, harassment, scams, spam or material you do not have the right to share.

FeeOne may moderate, remove or restrict Community content or accounts when reasonably necessary for safety, abuse prevention, legal compliance or enforcement of our rules.

8. AI tools

FeeOne may provide AI-assisted test and worksheet generation. AI output can be incomplete, inaccurate or unsuitable. You must review generated material before giving it to students or relying on it professionally.

Do not include student names, phone numbers or other unnecessary personal information in AI prompts.

9. Notifications, reminders and WhatsApp features

If you enable notifications, FeeOne may send teacher-facing reminders about fees, attendance, routine, account activity, product notices or other app events. Notification availability depends on device permissions, network access and supported infrastructure.

FeeOne may prepare individual WhatsApp reminders for you to review and send. Where automatic WhatsApp reminders are offered and explicitly enabled, FeeOne may send consent-based template messages through Meta or WhatsApp subject to plan limits, messaging rules and your configuration.

10. Acceptable use

You agree not to:

• Access another user's account or records without permission.
• Bypass plan limits, security controls or entitlement checks.
• Attack, overload, reverse-engineer, scrape or probe the service in a harmful way.
• Use FeeOne for fraud, unlawful activity, harassment or unauthorized collection of personal data.
• Resell or rent account access unless FeeOne provides a product specifically allowing it.

11. Availability and product changes

We work to keep FeeOne available and reliable, but uninterrupted or error-free operation cannot be guaranteed. Maintenance, network failures, third-party outages, device conditions or software defects can temporarily affect the service.

We may change, improve, replace or discontinue features where reasonably necessary. Material changes affecting paid functionality will be communicated where appropriate.

12. Backups, exports and important records

Where export features are available, use them periodically if the information is important to your business.

13. Suspension, account deletion and termination

You may stop using FeeOne at any time and can request account deletion using the options described in the app and on our account deletion page.

We may restrict or suspend access when reasonably necessary to prevent abuse, protect users or infrastructure, comply with law, investigate security issues or enforce these Terms.

14. Disclaimers and limits of liability

FeeOne is provided on an as-available basis. To the extent permitted by law, we do not guarantee that every feature, calculation, generated document, reminder, report or third-party service will always be accurate, available or suitable for a particular purpose.

To the extent permitted by law, FeeOne is not responsible for indirect or consequential loss arising from incorrect data entered by a user, missed reminders, external service failures, lost income, lost fees or professional decisions made using the app.

Where liability cannot legally be excluded, our total liability is limited to the amount you paid for FeeOne in the 12 months before the claim, except where applicable law requires otherwise.

15. Changes to these Terms

We may update these Terms as FeeOne changes. The date at the top will be updated, and significant changes may also be communicated in the app or by email. Continued use after an applicable update means you accept the revised Terms.

16. Governing law

These Terms are governed by the laws of India. Subject to applicable law, courts in Howrah, West Bengal, India have jurisdiction over disputes relating to FeeOne.

17. Contact

Questions about these Terms can be sent to support@nivya.in. Additional contact details are available on our Contact page.