Refunds & Cancellation Policy

Last updated 22 August 2026

This policy explains when you can cancel a FeeOne plan and when you can get your money back. It applies to every paid plan bought through the app.

1. Manage or cancel a subscription

Growth and Pro are auto-renewing Google Play subscriptions. Manage or cancel them from Google Play. Cancellation stops the next renewal; paid access remains active until the end of the current billing period.

2. Refunds

Google Play processes subscription payments and applies its refund rules. You can request a refund through Google Play. You may also email support@nivya.in from your FeeOne account email and include the Google Play order ID and purchase date so we can help investigate.

Duplicate charges, unauthorized purchases and service failures are reviewed according to applicable law and Google Play policy. FeeOne cannot refund to a different payment method.

3. Changing plans

Available upgrades and billing options are shown in the app and confirmed by Google Play before purchase. Google Play determines the effective date and any proration.

4. Your data after cancellation

If your active-student count exceeds your current plan limit, you cannot add or reactivate another active student until you archive enough students or upgrade. Archived students do not count toward the limit.

5. Account deletion

Cancellation and account deletion are separate. Delete your FeeOne account in Settings → Delete Account or use our account deletion page. Deleting a FeeOne account does not cancel a Google Play subscription.

6. Questions

Contact support@nivya.in. Full details are on our Contact page.